Last updated: 21 October 2026
1.About these terms
These terms apply to your use of the FR – FIX IT Malaysia website. By using the website, you agree to these terms. Specific jobs are governed by the quotation and any written agreement we provide for that job.
2.Website information
Information on this website is provided for general guidance. Service descriptions are not a quotation or a commitment to a specific outcome. Images labelled as illustrative examples show the type of work offered and are not photographs of our completed projects.
3.Enquiries and quotations
Submitting an enquiry does not create a contract. A quotation is based on the information available at the time, and may change after a site inspection or if the scope of work changes.
Work begins only after you have accepted a quotation and agreed on the scope and schedule.
4.Building rules and approvals
Many condominiums and commercial buildings require renovation approval, deposits or set working hours. Unless agreed otherwise in writing, the property owner is responsible for obtaining these approvals. We can provide the details usually required for your application.
5.Access and site conditions
You agree to provide safe access to the work area at the agreed time. Hidden conditions discovered during work, such as concealed leaks or damaged wiring, may require additional work, which we will discuss with you before proceeding.
6.Acceptable use
You must not misuse the website, submit false or spam enquiries, or attempt to interfere with its operation or security.
7.Limitation of liability
To the extent permitted by law, we are not liable for any loss arising from reliance on general information on this website. Nothing in these terms limits rights you have under Malaysian consumer protection law.
8.Governing law
These terms are governed by the laws of Malaysia.
9.Contact
Questions about these terms? Call or WhatsApp us at 016-600 6647.